MASON CARTER - WOOL COAT

Welcome to the family!

When ordering with us, we want to ensure your experience is seamless and enjoyable. Here's what you need to know:

Check Size Recommendations: We provide size recommendations for each product in the product detail column to help you find the perfect fit.

Quality Assurance: Belvoir prides itself on offering the best quality for the price. We work closely with our own factories to ensure ecological efficiency and conduct rigorous quality checks to maintain high standards.

Careful Packing and Shipping: Your satisfaction is our priority. We take great care in packing and shipping your order to ensure it arrives in the best condition possible.

Returns Policy: While we strive for perfection, we understand that sometimes returns are necessary. We offer a returns policy, however, a small fee applies to help minimize returns and contribute to environmental sustainability. Please contact our customer service team for more information.

Free Shipping Deal: Enjoy the convenience of free shipping on ALL orders! There's no need to reach a certain amount - simply shop and enjoy free shipping on your entire order.

Limited-Time Sales: Take advantage of ongoing sales promotions! All products currently on sale are available for a limited time only, so be sure to purchase your favorite clothes before the deals end. Our sales typically last a few days, so don't miss out!

Customer Satisfaction: Belvoir is loved by thousands of customers worldwide, and we hope you'll love our clothes too! Your satisfaction is our priority, and we're here to make your shopping experience enjoyable and hassle-free.

Enjoy your new purchase!

Standard care instructions

Clothing:

• Hand / machine wash using cold to warm water (30°c maximum is suggested)
• If machine washing, ensure a gentle cycle is selected.
• Use only very mild detergents (approved for wool/silk/cotton).
• Do not tumble dry to keep your clothes in the best condition.
• Avoid mixing with other colours.

Footwear:

• Wipe clean regularly with a dry or slightly damp cloth to remove dirt.
• Apply a high-quality leather polish to maintain softness and shine (leather shoes/boots).
• Store in a cool, dry place and avoid prolonged exposure to water or direct sunlight.
• Use shoe trees or stuff with paper to maintain their shape when not in use.

We use standard local post couriers for most of our deliveries. You can expect your parcel within 5-8 business days from when it leaves our warehouse.